Edible Gifts Plus. They are very rude to refusal customers. The problem is i was charged 5 times for the order a total of $525.00. The freshest fruit arrangements: bouquets, chocolate dipped fruit & more. I have contacted the store who provided me the contact info for head office and because my order was placed online they could not access the transaction to assist me. I understand that my consent is not required and is not a condition of any purchase. I ordered a large edible arrangement at 4:25 & it was ready for pick up literally on the dot at 6:00 as they told me it would be when I walked in to get my order. Ordered 3x this year as gifts and been a recipient twice this year. There are many other more reliable and cheaper options for flower or fruit deliveries. U-Niss apologized but then continued to interrupt my husband. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Do you have something to say about Edible Arrangements? Review #2350658 is a subjective opinion of poster. Lexington, KY. (Apparently he/she does not have access to GPS. The first time we called the corporate line, the representative mentioned that we would get a refund. We cant fathom the waste of food so we declined. Learn about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. I agree to receive up to 6 autodialed text messages per month from or on behalf of Edible Arrangements, LLC about promotions, special offers, and discounts at the phone number provided above. I then asked for a supervisor, and I was told no. Spent 2 hours everyday for 5 days trying to find out why. Review #2379129 is a subjective opinion of poster. How can I place an order a month ago and then no del. Edible Arrangements ranks 68 of 298 in Food Delivery category. I'm not sure if "U-Niss" is new or if good help is hard to find but its pretty pathetic if he is the best and only person available. Worst customer service experience - they should be ashamed!After being notified that our delivery couldn't be delivered, we tried contacting the store (6833 Snider Plaza, Dallas, TX store) to see how we could resolve the issue. I asked for the name of the person-in-charge at corporate headquarters and they told me that aren't at liberty to give out that information. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! But it wasn't about the money...you should train your staff better in handling these kinds of situations. Never again will I order from this company. The fruits are usually very fresh and delicious and the arrangements are very sweet. Standard text message and data rates apply. www.realthanks.com. They are extremely rude at the corporate level. There is not enough information available to create the chart. But this place loses marks for the poor customer service. so i have now paid over $300 for a p-ss poor product. https://edible-arrangements.pissedconsumer.com/complaints/RT-P.html They chose the day. Review #2351758 is a subjective opinion of poster. Beyond unacceptable. I was informed that they would not be able to make my delivery because it is too far. Not acceptable!! Asked them to give me an email and I would send them the screen shots-no. Awful customer service!!! ALL THUMBS DOWN0 STARSWILL NOT BE RECOMMENDING. Thankyou London ON Hyde Park Location for assisting me in placing an edible order. This feature is currently under development. But its the poor customer service that concerns me!!! They offered me a coupon to come back to them and then at check out would not honor the coupon. I am not able to reach you by phone I keep getting a recording. The corporate customer service representative (name pronounced "U-Niss") wasn't allowing me to speak and refused to help her so I handed the phone to my husband.When trying to explain the issue, (name pronounced "U-Niss") started talking over him too. It had not! What can we help you with? Initial Edible Arrangements complaints should be directed to their team directly. The home is right off a MAJOR street) 2) "The contact phone number was too long (!!)" No satisfaction, local store was no help either. Review #1918916 is a subjective opinion of poster. In my latest venture with on line ordering from them the site told me on 3 attempts -something went wrong, try again. BUT -- Strawberrys looked beautiful under chocolate but were already rotten under the covering. Lost my business, Get an order and it was wrong and they didn't even say they were sorry in not too happy with it. However after 3 days, we called the local store again to see why the delivery wasn't made. Read Edible Arrangements reviews, including information from current and former employees on salaries, benefits, and more. When I inquired later about this I was basically just told "too bad, that's the policy and deliver times"When I inquired about a refund or partial refund the very monotoned individual on the phone wasted no time to deny it and talked OVER me to again repeat that the policy is the policy and that's just how it is. Blog article. She explained they were out of balloons and flowers and couldn't provide it. I received a call from Edible Arrangements in Drexel Hill, PA. I am very disappointed I ordered nearly a month before the event the Great Outdoors Mug with fruits and when I went to collected it was just a cheap tin, at least they could have called me to let me know that what I ordered will look totally different, I understand that they have a note that states that Product Container may vary but never expected to receive a tin good for nothing. Ive ordered every year and never had an issue before. Sign on the door said all pick up orders will be refunded. dont just be sneaky and deliever it anyways with missing items. When I was able to speak to a representative after I called back 3 times, he wouldn’t even give his name nor the name of the representative I first spoke to, stating for privacy reasons. Review #2348088 is a subjective opinion of poster. Our team regularly receives offers to remove consumer reviews for money. I only found out they didn't deliver to the particular zip code when I called the store to verify my order was received. User's recommendation: Do NOT use this vendor. Received 12/11/20. I DID NOT see the disclaimer that states they don't start delivery until 1pm (even tho they open at 9?!) On 12 Nov 2020 i ordered a bouquet of fruit online. Edible Arrangements will only refund 10%.... they prefer to take the tray you are unhappy with, throw it away, and bring another. When I called to complain, the manager made several excuses: 1)" Truck driver couldn't find the address." Ordered chocolate dipped strawberries 12/10/20. 159 customer reviews of Edible Arrangements. One of the best Gift Shops, Retail business at 300 Main St, Nashua NH, 03060. He was extremely rude and did not allow my husband to express our concerns. Edible Arrangements Chocolate Dipped Strawberries Box Fruit Arrangement. Edible Arrangements was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 861 reviews. I will certainly be ordering again. Sad birthday gift for 91 yr young mom. Ordered a Christmas arrangement for delivery Dec 24. However, their store was the only location listed on the site within that zip code! Chocolate Dipped Strawberries Box Fruit Arrangement, If you wish that your prior post be removed, submit a notarized letter, Would have been great if it arrived for the affair, Nice gift to get someone everyone would like and appreciate. I ordered a Bday package for my mom 60th and no balloons or flowers were sent. The last order received was destroyed and full of ants!! After seeing multiple commercials on Edible Arrangements I decided to send one to my mother-n-law who live in northern Florida an arrangement for mothers day. Its unprofessional and it cant be made up! Never was del. Download the FREE Edible Arrangements app today and you'll get an Edible Arrangements coupon for a free smoothie, fresh fruit treat and more. 19 reviews of Edible Arrangements "After my mother's 15 year old dog passed away, I wanted to send her something to let her know I was thinking about her. User's recommendation: Make sure you ship what is ordered and paid. She did not want to locate another store and gave an excuse of their “computers being down.” She also, did not want to call another store to support with making the order. Review #2350421 is a subjective opinion of poster. Edible Arrangements refused to provide me with a refund after three representatives promised a refund. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I am currently still waiting on a call back from a representative to process the refund of my order that was promised and now will not be delivered today 1/9/21! Read real customer ratings and reviews or write your own. I’m beyond disgusted. For Boss's day, my deliveries were not made until after close of business. The location on Dallas Hwy won't even answer the telephone...ever. This is beyond ridiculous! I processed this order hours ago and felt all was well and taken care of but to my surprise I received an email with a notice that I was called (a lie, I never received a call) and then was hung up on twice. The local store in Dallas TX mentioned their hands were tied so we tried calling the corporate line and got the worst customer service experience I've ever had. You even sent my brother a text saying he was getting a del and had to be home. I contacted corporate headquarters over an issue I had. I will also be posting this for the public to see as well as letting friends and family know what took place. Review #2350501 is a subjective opinion of poster. User's recommendation: Don’t go to queen st edibles in southington. Arrived scattered, and we fear handled as it may have opened, and fallen out on delivery ride. Review #2334472 is a subjective opinion of poster. And received nothing. The 877 number is bogus! I want my money back, I want an apology and I want compensation for 30 hours and 100$ in long distance charges trying to find out what happened, Asked delivery person who sent it she said it would be on the card and it wasnt I called who it might have been and they didnt know anything about it the other thing the grapes were turned over so you didnt notice how much was missing but the stems were left on but the person who sent it called later to see if I received it and I was embarrassed because I gave someone else credit for sending it. Or proof that my money will be refunded to my account! I ordered this a month ago!!!!!!!! would not recommend this store. 102 reviews. For more information about PissedConsumer check out our Maybe they should have that more visible on the website and the order form?? And I am sure I will never ever hear a response of my unhappiness either. to make matters worse when i called and said something they told me they would give me a refund but instead charged my card a second time. I am utterly disgusted and this experience was deplorable. Customer service has been totally unresponsive. Poor customer service. Edible Arrangements® 1092 in Irving, Texas first opened in December 2009. NEVER EVER AGAIN WILL I UTILIZE EDIBLE ARRANGEMENTS!!! 628 Edible Arrangements reviews. 11 reviews of Edible Arrangements "This location is indeed small, tiny in fact, but the customer service was not nearly as atrocious in my experience as how the other people reviewed. What happened? THE KIRKLAND LOCATION NEEDS A LESSON IS CUSTOMER SATISFACTION.I paid $50 for a cookie bundle to be delivered. Edible arrangements, Toronto: See 3 unbiased reviews of Edible arrangements, rated 3 of 5 on Tripadvisor and ranked #5,791 of 8,493 restaurants in Toronto. Rights Reserved, You Are About to Contact PissedConsumer.com. I would not recommend anyone to order there again. Edible Arrangements are usually amazing, but I think it all depends on the individual shop your order is assigned. Read employee reviews and ratings on Glassdoor to decide if Edible Arrangements … I placed an order on nov 29 to be del dec 23 for my brothers 60th bday. Called customer service and they didn’t help!! Delivery charge was $17 from UPS & the fruit arrangement was delivered after 9:30 pm. I contacted the customer service number SEVERAL times and spoke to a representative as well as emailed the photo of the fruit that was delivered. I have received multiple gifts from Edible Arrangements over the years and I love the concept so I went directly to their website to place an order. Review #2335536 is a subjective opinion of poster. The strawberries looked old too!!! User's recommendation: If you dont have something CALL! I really wish I could give Edible Arrangements zero stars for the poor service and quality I received recently. HORRIBLE!!!! One of the best Gift Shops, Retail business at 300 Main St, Nashua NH, 03060. Apparently Edible Arrangements submitted the incorrect address to FedEx and they were not able to deliver the fruit. Ratings and reviews have changed Now it's easier to find great businesses with recommendations Edie Haughney doesn't recommend Edible Arrangements (606 Broadway, Newburgh, NY) . Inedible Arrangements I really wish I could give Edible Arrangements zero stars for the poor service and quality I received recently. ", "Do not use them", "Don’t go to queen st edibles in southington". For general gifting, you can find a selection of edible goodies, like giant fortune cookies, brownies, cookie and candy bouquets, etc. I am very disappointed, The great outdoors duo _ Mug was just a cheap tin. 82 reviews from Edible Arrangements employees about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. Recent recommendations regarding this business are as follows: "If you dont have something CALL! Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I ordered a fruit box as a birthday present for a friend and since Edible Arrangements does not have a store located in his area, I used the FedEx delivery option. Yes, that was my problem,,,called corporate today, they couldn't have been BETTER,,,apologized for problem offered my money back,, I didn't want money,,,just what I ordered,,,then store called again apologetic wanted to make right and he did,,,WILLIAMANTIC store send the greatest arrangement my grandkids had ever seen,,,THEY WERE OVERWHELMED,, EVERY Problem was resolved and I will order from EDIBLE ARRANGEMENTS AGAIN and AGAIN,. Edible Gifts Plus is another site that offers a great variety of gifts, but this site lacks the options for fruit baskets. Check our FAQ. They never made the delivery.Horrible phone service, SUPER rude attendant, claiming I was lying!They don't answer emails!They just destroyed a birthday surprise!Amateurs! I cant find an email either. Review #2357641 is a subjective opinion of poster. Im look forward getting in contact with The Better Business Bureau to show them how The Edible Arrangements on Ralph Avenue in Brooklyn NY 11236 treat customs with bad attitude and disrespect. They stayed home until 6 pm. When I called to say it wasn't what I thought I ordered the gal would not give her name nor would she give her name. The order was being sent to Melissa Kedron 2962 Dutch Hollow Rd Strykersville NY 19145 Thank you! Refund my money ASAP and at this point I’m done with edible arrangements! Edible Arrangements promo code: Get $5 off any product on the entire website. https://bestcompany.com/gift-baskets/company/edible-arrangements I canceled the order and have not yet received my money back. Nevertheless-Had I received a phone call back and received clarification that delivery starts at 1pm, I would have offered to pick up my order and deliver to the recipient before she left as I had plenty of time to do so. They walked through the catalog with me and helped me choose the perfect arrangement. These are some of the deals that can be redeemed with an Edible Arrangements coupon code that you find on CNET Coupons. Edible Arrangements Products and Services Reviews. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. What a mess!!! Found out Dec 25 from the recipient it never arrived. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Find out what life is like at Edible Arrangements… I spoke with an incompetent worker named Candace who was beyond dismissive and did not want to help AT ALL! The product is not bad, you get a box of chocolate dipped strawberries. Edible Arrangements offers fresh fruit arrangements from the following store locations only: 8014 Hosbrook Rd and 6461 Glenway Ave, Cincinnati, Ohio Business Details This is a multi-location business. Flights Vacation Rentals The algorithm is subject to change in future. The corporate office offered a $6.00 credit towards another order. Awful customer service! dont just be sneaky and deliever it anyways with missing items. I order for my sister an edible arrangement for her birthday I have never order from Phoenix Store before and never will again. Our fruit arrangements and gifts are always freshly-crafted using fruit … dont just be sneaky and deliever it anyways with missing items. Refund or send another one but said if the second comes the same way they couldn’t help. If something goes wrong forget it! Pissed Consumer © 2021 All 1,866 reviews from Edible Arrangements employees about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. Review #2368898 is a subjective opinion of poster. when the arrangement came it was in a small blue container. Delivery & Pickup Options - 38 reviews of Edible Arrangements "I stopped into this location to pick up a Thanksgiving gift 2 days before Thanksgiving so you know they were uber busy. I was thrilled to receive an email suggesting that my son in Ottawa received his delivery from London...so cool that your driver took a pic of my son receiving his delivery..as I have not seen my son since the summer. Over priced, rude customer service. Decided to order from sharis barries!!! I got my money back for the missing items after finally getting a hold of the manager three days later. I asked them to call the credit card company directly with me on the to give permission -they could verify - no -nothing!Fortunately the credit card company says the charges are just pending and they will alert me if they are put thru -nevertheless that amount of money is being held back from use. Share your voice on ResellerRatings.com 213 reviews from Edible Arrangements employees about working as a Delivery Driver at Edible Arrangements. Today I finally got through to customer service- they said they cancelled it because they could not get FEDEX to deliver it- NEVER notified me!!! Contact Edible Arrangements Customer Service. I called the morning of FIVE MINUTES prior to the Kirkland location opening, left a message and requested a phone call back. A free inside look at company reviews and salaries posted anonymously by employees. My Mothers Day for my mother was ruined due to her waiting on something she never received and me calling remaining on hold without being able to leave a message or anything!! The woman there was neither friendly or helpful to someone who has never shopped at this place. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. U-Niss finally agreed to "notify" someone but nobody ever called us back, provide an update or offer to help us.I am never buying anything from Edible Arrangements again. The price level of this organization is high according to consumer reviews. Recent recommendations regarding this business are as follows: "If you dont have something CALL! Glassdoor has 671 Edible Arrangements reviews submitted anonymously by Edible Arrangements employees. Check our FAQ. To learn more about the ways to appreciate the reviewer please visit This lack of customer service is shameful! WASTE OF MONEY, TIME AND THEY CANT EVEN OFFER DECENT CUSTOMER SERVICE. Ever since, we’ve been helping people in our local community celebrate all kinds of occasions – big and small. She advised i would have a refund and it would hit my account 3-4 days. It put me in an embarrassing situation. I don’t think it’s very fresh. edible arrangements free download - Edible Arrangements, Edible Rhody, What's Edible, and many more programs The overall rating of the company is 1.5 and consumers are mostly dissatisfied . Then delivered after 4:00 after office personnel went home. The fruit is great but awful customer service. Please see pics. They are over priced and have poor customer service! The staff was so nice and informative. I will not use again! I have waited for a call back from someone for a half hour now. They don't allow you to use coupons on products you want to purchase. Was supposed to be free of chocolate. I have NEVER experienced such unprofessionalism from a company I thought I could trust! Thank You for Your Reply! That was on 1/5 and nothing!!!!!!!!!!!!! I will not be using that. I will NEVER purchase edible arrangements AGAIN. November 11th 2020, 11:56 pm. 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It 1.4 stars out of balloons and flowers and could n't provide it resolved issues, number of resolved,... Refunded to my account open at 9?! ) '' Truck driver could n't provide it and. There was no answer and the voicemail is not set up personnel went.! 1.5 and consumers are mostly dissatisfied Arrangements really needs to train their customer service shopped at this i... The options for fruit baskets ever since, we called the morning of FIVE MINUTES prior to particular. Better believe i will not ever order directly from them again our local community celebrate all kinds occasions... Is ordered and paid with an incompetent worker named Candace who was beyond dismissive and did allow! Stars though because the fruit came Contact phone number was too long!! Supposed to arrive on a specific day and it would hit my account 3-4 days information... Initial Edible Arrangements reviews submitted anonymously by Edible Arrangements!!!!!!!!!! Has purchased the reviewed product/service and/or confirms being a paying customer of this organization is high to... Park location for assisting me in placing an Edible order even OFFER DECENT customer service prior to the KIRKLAND needs! Out would not be able to reach out and discover If Edible with. -Something went wrong, try again community celebrate all kinds of occasions big! Eaten some after we rinsed it all depends on the entire website out Blog... This business are as follows: `` If you dont have something call Ratings,,! These are some of the manager made several excuses: 1 ) '' Truck driver could n't the! Arrangement for her birthday i have now paid over $ 300 for a half hour now found out did... Then no del tho they open at 9?! ) '' Truck driver could n't the. 1 ) '' Truck driver could n't find the address. provide your name at. Site told me on 3 attempts -something went wrong, try again call and did!